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DMFR Online SUBSCRIBER HELP & SERVICES:
Frequently Asked Questions
about Institutional Subscriptions

  1. My institution has a subscription to DMFR, and access to DMFR Online, but I'm not able to see the full text of articles. I'm prompted for a username and password. Why is this happening?

    When this happens, the IP address for your machine is not being recognized by our computer. This failure is caused by one of three things:

    Your institutional subscription has not yet been activated;

    The person who "activated" the online subscription did not enter in all the necessary IP addresses for your institution;

    The person who "activated" the online subscription does not realize that some subnets of your institution are routed through a proxy server.

    What should I do?

    1. Send us Feedback so we can begin to diagnose the problem.
    2. Talk to your librarian, and let them know you are having trouble.

  2. My library subscribes to the print version of DMFR, but I can't get access to it online. Why?

    Your institution has not yet activated its institutional subscription to DMFR Online. All subscribers to the print journal also receive access to the online journal. Notify your library that you would like access to DMFR Online, and encourage your librarian to activate the online subscription.

  3. Who from my institution can access DMFR Online?

    The subscription fee allows for unrestricted Internet access at one location. Any user connecting from an authorized computer on your institutional network will be allowed access to DMFR Online.

  4. What is an Institution?

    For the most part, an Institutional Subscription authorizes use at a localized site. A "site" is an organizational unit, and may be academic or non-academic. For organizations located in more than one city, each city office is considered a different site. For organizations within the same city that are administered independently, each office is considered a different site.

    For example, each campus in the State University of New York system is considered a different site, and each branch or office of UpJohn Laboratories is considered a different site.

  5. How will this institutional access work?

    When someone attempts to access DMFR Online, our server checks to see whether the requesting computer is within the list of Internet IP address provided by a subscribing institution. If it is, the reader will be able to use all those services enabled for institutional readers. For institutional subscribers, there are no usernames or passwords to remember, and there is currently no limit on the number of readers from your institution who may access DMFR Online simultaneously.

    If readers wish to access DMFR Online from computers that are not part of your institutional network (e.g. through dial-in or telnet through a commercial Internet service provider) they can do so only through a Member or Individual subscription.

  6. What subscription packages are available?

    Member Subscribers have access to:
    Tables of contents, abstracts, full text searching, full text display, PDFs, links to Medline and to other online journals via interjournal reference linking, and the advantage of having password access to DMFR Online from any computer connected to the Internet.
    [Ordering Procedure] [Cost] [ BIR Membership ]

    Institutional Subscribers have access to:
    Tables of contents, abstracts, full text searching, full text display, PDFs, and links to Medline and other online journals via interjournal reference linking. Access is limited to computers within a particular set of internet IP addresses.
    [Ordering Procedure] [Cost] [ BIR Membership]

  7. How can I tell whether my institution has subscribed to DMFR Online

    If your institution has a subscription, you will automatically have access to the tables of contents, abstracts, full text searching, full text display, PDFs, Medline links, and future tables of contents. You'll also see a button at the top of the page confirming you're signed in as part of an institution.

    If your institution has not subscribed, you can choose to access DMFR Online with a Member or individual subscription.

  8. Can my institution subscribe only to the electronic version?

    No, at the present time the electronic version is provided to subscribers to the print version of DMFR as an added benefit.

  9. If our DMFR Online subscription expires and at some later date we reinstate our subscription, will we have access to all years of the electronic version?

    Yes, when you buy a subscription to DMFR Online, you have access to all years of the database.

  10. How can I access DMFR Online if I am not an IADMFR Member and I don't have access through an institutional subscription?

    You can choose to access DMFR Online with an individual subscription, or you may wish to apply for IADMFR membership. Without a subscription, you have access to the Tables of Contents and abstracts at no cost and without having to register.

Still have questions?

For further information, please contact the BIR:

Office hours are 9:00 am - 5:00 pm (GMT)

British Institute of Radiology
36 Portland Place
London W1B 1AT
UK
Phone: +44 (0) 20 7307 1404
Fax: +44 (0) 20 7307 1414
publications{at}bir.org.uk


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